Hospital Name: BUFFALO GENERAL HOSPITAL
PFI # 0207
Complaints:
| Complaint Information: | 2000 |
| Complaint Investigations Completed | 17 |
| Complaints with Statements of Deficiencies (SOD) Issued | 7 |
| % of Complaints with SODs Issued | 41% |
| Regional % of Complaints with SODs Issued | 40.6% |
Areas
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
| 11/1/00 | 405.20 | Outpatient Services General Requirements | 11/20/00 |
| 9/20/00 | 405.5 | Quality Assurance QA | 10/25/00 |
| 9/20/00 | 405.4 | Nursing Services Delivery of Services | 10/25/00 |
| 7/13/00 | 405.9 | Admission/Discharge Discharge | 8/15/00 |
| 5/26/00 | 405.4 | Medical Staff Medical Staff Accountability | 8/15/00 |
| 5/26/00 | 405.2 | Governing Body Care of Patients | 8/15/00 |
| 5/26/00 | 405.19 | Emergency Services Patient | 8/15/00 |
| 5/25/00 | 405.4 | Nursing Services Delivery of | 6/19/00 |
| 5/25/00 | 405.19 | Emergency Services Patient | 6/19/00 |
| 3/29/00 | 405.25 | Environmental Health | 4/20/00 |
| 3/29/00 | 405.11 | Infection Control Organization | 4/20/00 |
| 3/3/00 | 405.6 | Quality Assurance Program QA Committee | 4/19/00 |
| 3/3/00 | 405.5 | Nursing Services Delivery of Services | 4/19/00 |
Areas Cited as a Result of
Surveys:
| DATE OF SURVEY | TYPE | Areas Cited: | Date Plan of Correction Accepted |
| 3/22/00 - | Kaleida/Emtala | 489.20 - Special Response Medicare - hosp-emer | 12/28/00 |
| 3/22/00 - | Kaleida/Emtala | 489.20 - Basic Commitment | 12/28/00 |
| 3/22/00 - | Kaleida/Emtala | 489.24 - Special Response Medicare Hosp Emergency | 12/28/00 |
| 3/22/00 - | Kaleida/Emtala | 489.24 - Special Response Medicare Hosp Emergency | 12/28/00 |