Hospital Name: Strong Health-Highland

PFI # 0409

Complaints:

Complaint Information: 2000
Complaint Investigations Completed 7
Complaints with Statements of Deficiencies (SOD) Issued 2
% of Complaints with SODs Issued 35%
Regional % of Complaints with SODs Issued 25.0%

Areas Cited:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
10/30/00 405.19 EMERGENCY SERVICES PATIENT CARE 1/5/01
8/3/00 405.5 NURSING SERVICES Delivery of Services 8/22/00