Faxton – St. Luke’s Healthcare – Faxton Division
PFI # 0597
Complaints:
| Complaint Information: | 2000 |
| Complaint Investigations Completed | 4 |
| Complaints with Statements of Deficiencies (SOD) Issued | 3 |
| % of Complaints with SODs Issued | 75% |
| Regional % of Complaints with SODs issued: | 30.6% |
Areas Cited:
| SOD Date | Regulatory Citation | Areas Cited: | Date Plan of Correction Accepted |
| 2/8/00 | 405.4(c) | Medical Staff – Medical Staff Bylaws | 3/9/00 |
| 405.5(b) | Nursing Services – Delivery of Services | ||
| 405.6 | Quality Assurance | ||
| 405.10(b) | Medical Records – Content | ||
| 2/28/00 | 405.19(e) | Emergency Services – Patient Care | 5/18/00 |
| 405.19(f) | Emergency Services – Quality Assurance | ||
| 10/26/00 | 405.5(b) | Nursing Services – Delivery of Services | 12/19/00 |
| 405.6 | Quality Assurance | ||
| 405.7(b) | Patients’ Rights – Hospital Responsibilities | ||
| 405.9(f) | Admission/Discharge – Admission | ||
| 405.19(e) | Emergency Services – Patient Care | ||
Surveys:
| Date of Survey | Type | Areas Cited: | Date Plan of Correction Accepted |
Most Recent Routine Survey Date: 8/17/00
Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited: | Date Plan of Correction Accepted |