Brookhaven Memorial

PFI # 0885

Revised: 4/20/01

Complaints:

Complaint Information: 2000
Complaint Investigations Completed: 20
Complaints with Statements of Deficiencies (SOD) issued: 17
% of Complaints with SODs Issued 85%
Regional % of Complaints with SODs issued: 55.6%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
7/14/00   405.7 Patients’ rights (b) Hospital responsibilities 9/26/00
  405.10 Medical records (a) General requirements  
9/27/00 405.5 Nursing services (b) Delivery of services (e) Quality assurance 12/18/00
  405.7 Patients’ rights (b) Hospital responsibilities  
9/27/00 405.5 Nursing services (b) Delivery of services (e) Quality assurance 12/18/00
  405.9 Admission/discharge (f) Discharge  
7/27/00 405.5 Nursing (a) Organization and staffing (b) Delivery of services 11/16/00
  405.7 Patients’ rights (b) Hospital responsibilities  
  405.10 Medical records (a) General requirements  
  405.19 Emergency services (c) General policies and procedures (e) Patient care  
9/27/00 405.12 Surgical services (a) Organization and direction 12/18/00
9/28/00 405.7 Patients’ rights (b) Hospital responsibilities No POC Required
  405.15 Radiological and nuclear medicine services (a)General provisions for diagnostic and therapeutic radiological services (4)Personnel  
  405.19 Emergency services (e) Patient care  
9/27/00 405.19 Emergency services (e) Patient care No POC Required
5/1/99 405.7 Patients’ rights (b) Hospital responsibilities 1/25/01
  405.19 Emergency Services (e) Patient care (f) Quality assurance  
1/7/00 405.2 Governing Body (c) Compliance with federal, state, and local laws 8/4/00
  405.3 Administration (a) The Chief Executive Officer  
  405.4 Medical staff (a) Medical staff accountability  
  405.7 Patients’ rights (b) Hospital responsibilities  
  405.19 Emergency Services (e) Patient care (f) Quality assurance  
11/1/99 405.5 Nursing services (b) Delivery of services (e) Quality assurance 11/8/00
  405.7 Patients’ rights (b) Hospital responsibilities  
  405.19 Emergency services (e) Patient care  
1/7/00 405.2 Governing Body (c) Compliance with federal, state, and local laws 8/4/00
  405.3 Administration (a) The Chief Executive Officer  
  405.4 Medical staff (a) Medical staff accountability  
  405.7 Patients’ rights (b) Hospital responsibilities  
  405.19 Emergency Services (e) Patient care (f) Quality assurance  
9/27/00 405.5 Nursing services (b) Delivery of services 12/18/00
9/27/00 405.5 Nursing services (b) Delivery of services (e) Quality assurance 12/18/00
  405.6 Quality assurance program (a) Governing body shall establish a quality assurance committee  
3/10/00 405.7 Patients’ rights (b) Hospital responsibilities 5/3/00
  405.20 Outpatient services (d) Hospital – based ambulatory surgery service  
10/06/00 405.4 Medical staff (a) Medical staff accountability (c) Medical staff bylaws No POC required
7/27/00 405.5 Nursing (a) Organization and staffing (b) Delivery of services 11/16/00
  405.7 Patients’ rights (b) Hospital responsibilities  
  405.10 Medical records (a) General requirements  
  405.19 Emergency services (c) General policies and procedures (e) Patient care  
9/27/00 405.9 Admission/discharge (f) Discharge (g) Hospital inpatient discharge review program 12/18/00
       

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
April 12-15 1999 JCAHO Full Survey 5/11/1999

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted