St. Francis Hospital

PFI # 0563

Revised: 3/02

Complaints:

Complaint Information: 2001
Complaint Investigations Completed: 12
Complaints with Statements of Deficiencies (SOD) issued: 4
% of Complaints with SODs Issued 33%
Regional % of Complaints with SODs issued: 54.3%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
10/29/01 405.7 Patient’s rights (b) Hospital responsibilities NO POC NEEDED
  405.13 Anesthesia services (b) Operation and service delivery  
12/07/00 405.19 Emergency services (e) Patient care NO POC NEEDED
12/07/00 405.9 Admission/discharge (f) Discharge 3/23/01
1/05/01 405.4 Medical staff (a) Medial staff accountability 1/11/02
  405.6 Quality assurance program (b) Activities of the quality assurance program  
  405.7 Patient’s rights (b) Hospital responsibilities  

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
1/05/01 Article 28 405.5 Nursing services (b) Delivery of services 2/06/01
  405.7 Patients’ rights (b) Hospital responsibilities  
  405.10 Medical records (a) General requirement (b) Content  
  405.24 Environmental health (a) Building and grounds (b) Life safety from fire  
  711.2 Pertinent technical standards (a) Observations  

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted