St. Charles Hospital

PFI # 0896

Revised: 3/02

Complaints:

Complaint Information: 2001
Complaint Investigations Completed: 16
Complaints with Statements of Deficiencies (SOD) issued: 4
% of Complaints with SODs Issued 25%
Regional % of Complaints with SODs issued: 54.3%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
5/25/01 405.19 Emergency services (e) Patient care 10/12/01
5/23/01 405.5 Nursing services (b) Delivery of services NO POC NEEDED
  405.7 Patients’ rights (b) Hospital responsibilities  
5/25/01 405.5 Nursing services (b) Delivery of services (c) Administration of drugs (e) Quality assurance 9/10/01
8/01/01 405.4 Medical staff (c) Medical staff bylaws 9/26/01
  405.7 Patients’ rights (b) Hospital responsibilities  

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
       

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
3/13/01 405.2 Governing body (f) Care of Patient 8/21/01
  405.4 Medical services (c) Medical by laws  
  405.5 Nursing services (b) Delivery of services (c) Administration of drugs  
  405.6 Quality assurance program (a) Governing body  
  405.7 Patient rights (b) Hospital responsibilities  
  405.22 Critical care (a) General provisions