Hospital Name: OLEAN GENERAL HOSPITAL@OLEAN GENERAL HOSPITAL MAIN

PFI # 0066

Complaints:

Complaint Information: 2002
Complaint Investigations Completed 6
Complaints with Statements of Deficiencies (SOD) Issued 1
% of Complaints with SODs Issued 16%
Regional % of Complaints with SODs Issued 42.3%

Areas Cited:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
4/23/02 405.6 Quality Assurance QA 6/13/02
4/23/02 405.4 Medical Staff Medical Staff Accountability 6/13/02
4/23/02 405.2 Governing Body > 6/13/02
4/23/02 405.19 Emergency ServicesPatient Care 6/13/02

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
7/15/02 405.9 Admission/Discharge 8/22/02
7/15/02 405.9 Admission/Discharge 8/22/02
7/15/02 405.6 Quality Assurance 8/22/02
7/15/02 405.6 Quality Assurance 8/22/02
7/15/02 405.5 Nursing Delivery of Services 8/22/02
7/15/02 405.5 Nursing Services Delivery of Services 8/22/02
7/15/02 405.5 Nursing Services Delivery of Services 8/22/02
7/15/02 405.4 Medical Staff Medical Staff accountability 8/22/02
7/15/02 405.4 Medical Staff Medical Staff accountability 8/22/02
7/15/02 405.4 Medical Staff Medical Staff accountability 8/22/02
7/15/02 405.2 Governing Body Care of Patients 8/22/02
7/15/02 405.2 Governing Body Care of Patients 8/22/02
7/15/02 405.10 Medical Records General Requirements 8/22/02
7/15/02 405.10 Medical Records General Requirements 8/22/02