St. Francis Hospital

PFI # 0180

Revised: March 2003

Complaints:

Complaint Information: 2002
Complaint Investigations Completed: 5
Complaints with Statements of Deficiencies (SOD) issued: 5
% of Complaints with SODs Issued 100%
Regional % of Complaints with SODs issued: 23.3%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
1/22/02 405.2(b)(2) Governing Body 2/25/03
  405.4(a)(1)(i)(2) Medical Staff  
  405.5(b)(1)(i)(ii)(2)(ii)(3)(4)(c)(e) Nursing Services  
  405.6(b)(5) Quality Assurance Program  
  405.7(b)(3)(5)(9) Patients' Rights  
  405.10(c)(1)(8) Medical Records  
  405.9(b)(12)(f)(1) Admission/Discharge  
  405.18(c) Rehabilitation Services  
       
3/1/02 405.2(b)(2) Governing Body 12/23/02
  405.4(a)(1)(i)(2) Medical Staff  
  405.5(b)(3)(4)(c) Nursing Services  
  405.7(b)(9)(13)(16) Patients' Rights  
  405.9(f)(1) Admission/Discharge  
  405.19(e)(1)(5) Emergency Services  
       
10/17/02 405.2(b)(2) Governing Body: Organization and Operation 2/3/03
  405.19(e)(1) Emergency Services: Patient Care  
       
10/17/02 405.5(b)(2) Nursing Services: Delivery of Services 2/3/03
  405.5(b)(4) Nursing Services: Delivery of Services  
  405.19(e)(1) Emergency Services: Patient Care  
       
10/17/02 405.5(b)(2)(b)(3)(b)(4) Nursing Services: Delivery of Services PoC not finalized
  405.25(b)(3) Organ and Tissue Donation-Anatomical Gifts  

Areas Cited as a Result of Surveys:

Date of Survey Type Regulatory Citation Areas Cited: Date Plan of Correction Accepted
6/11/02 Article 28 Focused Survey 405.2(a) (b)(2) Governing Body 1/28/03
    405.2(b)(2) Governing Body: Organization and Operation  
    405.2(f)(1) Governing Body: Care of Patients  
    405.5 Nursing Services  
    405.5(b)(4) Nursing Services: Delivery of Services  
    405.6 Quality Assurance Program  
    405.7(a)(2) Patients' Rights: Procedural Requirements  
    405.7(b)(3)(9)(13) Patients' Rights: Hospital Responsibilities  
    405.11(b) Infection Control  
    405.19(c)(6) Emergency Services  
    405.19(d)(1)(i)(a)(iv) Emergency Services: Staffing  
    405.19(e)(1)(e)(2)(e)(5) Emergency Services: Patient Care  
         
10/17/02 Article 28 Focused Survey 405.2(b)(2) Governing Body: Organization and Operation  
    405.4(a)(1)(i) Medical Staff: Medical Staff Accountability  
    405.5(b)(1)(i) Nursing Services: Delivery of Services  
    405.7(b)(5) Patients' Rights: Hospital Responsibilities  
    405.19(e)(1)(e)(2) Emergency Services: Patient Care Due 3/11/03
         

Most Recent Survey Date: 10/17/02

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted