Hospital Name: MERCY HOSPITAL

PFI # 0213

Complaints:

Complaint Information: 2002
Complaint Investigations Completed 19
Complaints with Statements of Deficiencies (SOD) Issued 11
% of Complaints with SODs Issued 57%
Regional % of Complaints with SODs Issued 42.3%

Areas Cited:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
12/10/02 702.2 Housekeeping 1/6/03
11/13/02 405.6 Quality Assurance Program QA Committee 12/31/02
11/13/02 405.4 Medical Staff Autopsies 12/31/02
8/27/02 405.5 Nursing Services Delivery of Services 8/27/02
8/14/02 702.2 Housekeping Environmental Health 9/6/02
8/14/02 702.1 Engineering and Maintenance Ventilation 9/6/02
8/9/02 405.5 Nursing Services Delivery of Services 8/9/02
8/9/02 405.5 Nursing Services Delivery of Services 8/9/02
8/9/02 405.5 Nursing Services Delivery of Services 8/9/02
6/11/02 405.5 Nursing Services Delivery of Services 7/1/02
4/5/2002 405.6 Quality Assurance QA Committee 4/22/02
4/5/2002 405.5 Nursing Services Delivery of Services 4/22/02
3/27/2002 405.19 Emergency Services General 3/27/02
2/8/2002 405.5 Nursing Services Delivery of Services 3/5/02
2/8/2002 405.15 Radiologic and Nuclear Medicine Services Nuclear Medicine Services 3/5/02
1/8/2002 405.5 Nursing Services Administration of Drugs 2/11/02

INCIDENTS

Areas Cited:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
2/7/2002 405.5 Nursing Services Organization and Staffing 2/15/02
2/7/2002 405.5 Governing Body Care of Patients 2/15/02
2/7/2002 405.4 Medical Staff Medical Staff Accountability 2/15/02
1/17/2002 405.7 Patients' Rights Hospital Responsibilities 3/25/02
1/17/2002 405.5 Nursing Services Documentation of Care 3/25/02
1/17/2002 405.5 Nursing Services Delivery of Care 3/25/02