North Shore University Hospital – Glen Cove

PFI # 0490

Revised: 3/21/03

Complaints:

Complaint Information: 2002
Complaint Investigations Completed: 5
Complaints with Statements of Deficiencies (SOD) issued: 3
% of Complaints with SODs Issued 60%
Regional % of Complaints with SODs issued: 53.9%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
7/15/02 405.4 Medical staff (a) medical staff accountability 9/24/02
7/19/02 405.7 Patients rights (b) Hospital responsibilities NO POC REQUIRED
  405.5 Nursing services (b) Delivery of services  
8/22/02 405.4 Medical staff (a) medical staff accountability (f) Postgraduate trainees 11/15/02
  405.6 Quality assurance program (a) Governing body  

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
1/11/02 Resident Work Hours 405.4 Medical staff (b) Organization 3/19/02

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted