Mercy Medical Center
PFI # 0513
Revised: 3/21/03
Complaints:
| Complaint Information: | 2002 |
| Complaint Investigations Completed: | 13 |
| Complaints with Statements of Deficiencies (SOD) issued: | 9 |
| % of Complaints with SODs Issued | 69% |
| Regional % of Complaints with SODs issued: | 53.9% |
Areas Cited:
| SOD Date | Regulatory Citation | Areas Cited: | Date Plan of Correction Accepted |
| 7/29/02 | 405.7 | Patients’ rights (b) Hospital responsibilities | 10/09/02 |
| 6/20/02 | 405.5 | Nursing services (b) Delivery of services | 8/12/02 |
| 7/18/02 | 405.19 | Emergency services (e) Patient care | 11/21/02 |
| 10/08/02 | 405.4 | Medical staff (a) Medical staff accountability | 1/07/03 |
| 405.5 | Nursing services (b) Delivery of services | ||
| 405.7 | Patients’ rights (b) Hospital responsibilities | ||
| 405.19 | Emergency services (e) Patient care | ||
| 8/08/02 | 405.4 | Medical staff (a) Medical staff accountability | 11/13/02 |
| 405.5 | Nursing services (b) Delivery of services | ||
| 405.6 | Quality assurance program (a) Governing body | ||
| 405.7 | Patients’ rights (b) Hospital responsibilities | ||
| 405.10 | Medical records (b) Content | ||
| 405.15 | Radiologic and nuclear services (a) General provisions for diagnostic and therapeutic radiologic services | ||
| 4/24/02 | 405.5 | Nursing services (b) Delivery of services | 7/02/02 |
| 405.7 | Patients’ rights (b) Hospital responsibilities | ||
| 405.9 | Admission/Discharge (f) Discharge | ||
| 405.23 | Food and dietetic services | ||
| 9/19/02 | 405.5 | Nursing services (b) Delivery of services | NO POC REQUIRED |
| 405.19 | Emergency services (e) Patient care | ||
| 7/22/02 | 405.4 | Medical staff (a) Medical staff accountability | 9/16/02 |
| 405.6 | Quality assurance program (b) Activities of the quality assurance committee | ||
| 405.7 | Patients’ rights (b) Hospital responsibilities | ||
| 405.15 | Radiologic and nuclear services (a) General provisions for diagnostic and therapeutic radiologic services | ||
| 9/23/02 | 405.6 | Quality assurance program (a) Governing body | 12/10/02 |
| 405.7 | Patients’ rights (b) Hospital responsibilities |
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Areas Cited: | Date Plan of Correction Accepted |
Most Recent Survey Date:
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited: | Date Plan of Correction Accepted |