St. Joseph's Hospital Health Center

PFI # 0630

Revised: 3/03

Complaints:

Complaint Information: 2002
Complaint Investigations Completed: 8
Complaints with Statements of Deficiencies (SOD) issued: 3
% of Complaints with SODs Issued 38%
Regional % of Complaints with SODs issued: 33.8%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
02/20/2002 405.6(a) Quality Assurance 5/2/2002
  405.19(e) Emergency Services - Patient Care  
  405.20(d) Outpatient Services - Ambulatory Surgery Service  
05/31/2002 405.2(b) Governing Body - Organization & Operation 6/25/2002
  405.4(a) Medical Staff - Medical Staff Accountability  
  405.10(b) Medical Records - Content  
07/24/2002 405.2(f) Governing Body - Care of Patients 9/3/2002
  405.6(a) Quality Assurance  
  405.10(b) Medical Records - Content  

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
4/17/2002 Article 28 Focus None  
4/23 - 25/2002 Article 28 Compliance & Medicare ESRD Recert at Regional Dialysis Center 405.2136(d) - Governing Body & Management - Personnel P/P: Incidents Reviewed 8/22/2002
    405.2137(b) - Long Term Program & Care Plan - PCP: Individualized  
    405.2137(b) - Long Term Program & Care Plan - PCP: Home Patients  
    405.2140(a) - Physical Environment - AAMI: Dialysate Bacteriology  
    405.2140(a) - Physical Environment - AAMI: Chem Contamination  
    402.2140(a) - Physical Environment - AAMI: H20 Bacteriology  
    405.2140(a) - Physical Environment - PE: Water Treatment  
    410.2140(a) - Physical Environment - Constr & Maintain for Safety  
    405.2140(b) - Physical Environment - PE: Infection Control  
    405.2140(d) - Physical Environment - ER: Personnel Trained  
    405.2163(d) - Minimal Service Requirements - RD Responsibilities  
11/20/2002 Annual Compliance Review - Resident Work Hours 405.5(b) - Medical Staff - Organization 2/4/2003
       

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted