Crouse Hospital

PFI # 0636

Revised: 3/03

Complaints:

Complaint Information: 2002
Complaint Investigations Completed: 6
Complaints with Statements of Deficiencies (SOD) issued: 2
% of Complaints with SODs Issued 33%
Regional % of Complaints with SODs issued: 33.8%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
03/07/2002 711.2(b) Pertinent Technical Standards - 1996-97 AIA Table 2 5/7/2002
10/09/2002 405.5 Nursing Services 12/5/2002
  405.5(b) Nursing Services - Delivery of Services  
  405.5(e) Nursing Services - Quality Assurance  
  405.6(a) Quality Assurance  
       

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
3/4/2002 Article 28 Focus None  
4/9/2002 Article 28 Focus None  
9/9/2002 Article 28 Focus None  
       

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
01/14/2002 405.8(d) Incident Reporting 2/13/2002