Good Samaritan Hospital Medical Center

PFI # 0925

Revised: 3/21/03

Complaints:

Complaint Information: 2002
Complaint Investigations Completed: 13
Complaints with Statements of Deficiencies (SOD) issued: 7
% of Complaints with SODs Issued 54%
Regional % of Complaints with SODs issued: 53.9%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
1/11/02 405.4 Medical staff (a) Medical staff accountability 2/20/02
  405.5 Nursing services (b)Delivery of services (e)Quality assurance  
  405.7 Patients rights (b) Hospital responsibilities  
  405.19 Emergency services (b) General policies and procedures  
4/30/02 405.7 Patients rights (b) Hospital responsibilities NO POC REQUIRED
4/16/02 405.4 Medical staff (a) Medical staff accountability NO POC REQUIRED
7/24/02 405.7 Patients rights (b) Hospital responsibilities 1/07/03
  405.19 Emergency services (e) Patient care  
5/03/02 405.7 Patients rights (b) Hospital responsibilities 6/06/02
  405.19 Emergency services (e) Patient care  
2/28/02 405.7 Patients rights (b) Hospital responsibilities 4/05/02
2/27/02 405.4 Medical staff (a) Medical staff accountability 4/02/02
  405.7 Patients rights (b) Hospital responsibilities  

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
       

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
11/20/01 405.6 Quality assurance program 12/16/02
  405.7 Patients rights (b) Hospital responsibilities  
  405.19 Emergency services (e) Patient care (f) Quality assurance