Hospital Complaint and Survey Information - 2003

Arnot-Ogden Medical Center*

PFI # 0116

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed 3
Complaints with Statements of Deficiencies (SOD) Issued 1
% of Complaints with SODs Issued 33%
Regional % of Complaints with SODs Issued 20.5%

Areas Cited

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
4/18/2003 405.5 QUALITY ASSURANCE PROGRAM -ORGANIZATION & STAFFING 6/11/03
4/18/2003 405.4 MEDICAL STAFF -MEDICAL STAFF ACCOUNTABILITY 6/11/03
4/18/2003 405.2 GOVERNING BODY -CARE OF PATIENTS 6/11/03