Hospital Complaint and Survey Information - 2003
Hospital Name: ERIE COUNTY MEDICAL CENTER
PFI # 0210
Complaint Information:
| Calendar Year: | 2003 |
|---|---|
| Complaint Investigations Completed | 14 |
| Complaints with Statements of Deficiencies (SOD) Issued | 4 |
| % of Complaints with SODs Issued | 28 % |
| Regional % of Complaints with SODs Issued | 36.4% |
Areas Cited:
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| 11/20/2003 | 405.7 | Patients' Rights Hospital Responsibilities | 12/30/03 |
| 11/20/2003 | 405.6 | Quality Assurance
Program Activities |
12/30/03 |
| 11/20/2003 | 405.19 | Emergency Services General Policies and Procedures | 12/30/03 |
| 8/8/2003 | 405.7 | Patients' Rights Procedural Requirements | 9/25/03 |
| 8/8/2003 | 405.5 | Nursing Services
Delivery of Services |
9/25/03 |
| 6/17/2003 | 405.4 | Medical Staff
Medical Staff Accountability |
7/22/03 |
| 3/31/2003 | 405.5 | Nursing Services
Delivery of Services |
6/3/03 |
Areas Cited as a Result of Surveys: 0
Most Recent Survey Date: 9/10/03 (PPS)
Areas Cited as a Result of Incident Investigations: 0
