Hospital Complaint and Survey Information - 2003

Hospital Name: MILLARD FILLMORE HOSPITAL

PFI # 0215

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed 14
Complaints with Statements of Deficiencies (SOD) Issued 3
% of Complaints with SODs Issued 21%
Regional % of Complaints with SODs Issued 36.4%

Areas Cited as a Result of Complaint Investigations:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
11/20/2003 405.5 Nursing Services Delivery of Services 11/20/03
9/3/2003 405.4 Medical Staff Medical Staff Accountability 10/1/03
7/30/2003 405.6 Quality Assurance Program QA Committee 8/14/03
7/30/2003 405.2 Governing Body Care of Patients 8/14/03

Areas Cited as a Result of Surveys: 0

Most Recent Survey Date: 5/21/04 (EMTALA)

Areas Cited as a Result of Incident Investigations: 0