University Hospital at Stony Brook

PFI #0245

Revised: 4/04

Complaints:

Complaint Information: 2003
Complaint Investigations Completed: 34
Complaints with Statements of Deficiencies (SOD) issued: 13
% of Complaints with SODs Issued 38%
Regional % of Complaints with SODs issued: 49.2

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
11/22/02 405.7 Patients' rights
(b) (4) Hospital responsibilities
(b) (14) Hospital responsibilities
9/19/03
  405.19 Emergency services
(e) (1) Patient care
 
7/02/03 405.7 Patients' rights
(b) Hospital responsibilities
(b) (3) Hospital responsibilities
3/12/04
  405.9 Admission/discharge
(f) (1) Discharge
 
  405.19 Emergency services
(e) (1) Patient care
(f) Quality assurance
 
11/10/03 405.17 Pharmaceutical services
(a) (2) (i) Organization and direction
12/19/03
9/08/03 405.4 Medical staff
(c) (6) Medical staff bylaws
11/03/03
  405.5 Nursing services
(b) (1) Delivery of services
(b) (2) Delivery of services
 
9/12/03 405.7 Patients' rights
(b) (24) Hospital responsibilities
NO POC REQUIRED
  405.10 Medical records
(c) Authentication of medical records, record entries and medical orders
 
11/18/03 405.7 Patients' rights
(b) (24) Hospital responsibilities
1/30/04
1/27/03 405.12 Surgical services
(b) (3) Operation and service delivery
7/14/03
7/02/03 405.2 Governing body
(c) (1) Compliance with laws
9/15/03
  405.7 Patients' rights
(b) (13) Hospital responsibilities
 
11/24/03 405.7 Patients' rights
(b) (8) Hospital responsibilities
2/11/04
2/28/03 405.2 Governing body
(b) (2) Organization and operation
6/13/03
  405.3 Administration  
  405.5 Nursing services
(c) Administration of drugs
 
  405.7 Patients' rights
(b) (3) Hospital responsibilities
 
6/18/03 405.43 Orders not to resuscitate
(c ) (3) Presumption in favor of a patient's consent to resuscitation
(f) (4) (i) (a-b) Surrogate decision making
9/14/03
11/22/02 405.7 Patients' rights
(b) (8) Hospital responsibilities
(b) (23) Hospital responsibilities
10/21/03
11/07/03 405.4 Medical staff
(a) (2) Medical staff accountability
2/10/04

Areas Cited as a Result of Surveys:

Annual Compliance Review

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
3/17/03 405.4 Medical staff
(b) (6) (ii) (a) Organization
(b) (6) (ii) (b) Organization
5/27/03

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

NYPORTS

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
4/07/03 405.6 Quality assurance program
(b) (1) Activities
9/29/03
  405.7 Patients' rights
(b) (14) Hospital
 
  405.21 Maternity and newborn services
(e) (4) Intrapartum services delivery