Hospital Complaint and Survey Information - 2003

Hospital Name: BERTRAND CHAFFEE HOSPITAL

PFI # 0280

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed 1
Complaints with Statements of Deficiencies (SOD) Issued 1
% of Complaints with SODs Issued 100%
Regional % of Complaints with SODs Issued 36.4%

Areas Cited:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
10/22/2003 489.24 Restricting Transfer until Patient Stable  
10/22/2003 489.24 Special Responsibilities/Medicare Hosp.  
10/22/2003 489.20 Hospital Agrees to Comply with 489.24  
10/22/2003 482.55 Element of Standard Organization and Direction  

Areas Cited as a Result of Surveys: 0

Most Recent Survey Date: 10/9/03 - EMTALA survey

Areas Cited as a Result of Incident Investigations: 0