Hospital Complaint and Survey Information - 2003
Strong Health-Highland
PFI #0409
Complaint Information:
| Calendar Year: | 2003 |
|---|---|
| Complaint Investigations Completed | 6 |
| Complaints with Statements of Deficiencies (SOD) Issued | 1 |
| % of Complaints with SODs Issued | 17% |
| Regional % of Complaints with SODs Issued | 20.5% |
Areas Cited
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| 10/17/2003 | 405.6 | QUALITY ASSURANCE PROGRAM | 11/26/03 |
| 10/17/2003 | 405.19 | EMERGENCY SERVICES-PATIENT CARE | 11/26/03 |
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| 2/7/2003 - 2/7/2003 | ARTICLE 28 | 711.2 - PERTINENT TECHNICAL STANDARDS | 3/25/03 |
| 2/7/2003 - 2/7/2003 | ARTICLE 28 | 405.43 - ORDERS NOT TO RESUSCITATE | 3/25/03 |
