Hospital Complaint and Survey Information - 2003

Strong Health-Strong Memorial

PFI #0413

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed 19
Complaints with Statements of Deficiencies (SOD) Issued 1
% of Complaints with SODs Issued 5%
Regional % of Complaints with SODs Issued 20.5%

Areas Cited

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
1/22/2003 405.7 PATIENT RIGHTS- HOSPITAL RESPONSIBILITIES 2/10/03

INCIDENTS

Areas Cited

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
11/25/2003 405.6 QUALITY ASSURANCE PROGRAM-QA COMMITTEE 12/22/03
11/25/2003 405.2 GOVERNING BODY- CARE OF PATIENTS 12/22/03
4/10/2003 405.6 QUALITY ASSURANCE PROGRAM -QA COMMITTEE 6/10/03
4/10/2003 405.2 GOVERNING BODY- CARE OF PATIENTS 6/10/03