Hospital Complaint and Survey Information - 2003

Unity Health Systems-Park Ridge

PFI #0471

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed 8
Complaints with Statements of Deficiencies (SOD) Issued 3
% of Complaints with SODs Issued 38%
Regional % of Complaints with SODs Issued 20.5%

Areas Cited

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
9/5/2003 405.7 PATIENT RIGHTS-HOSPITAL RESPONSIBILITIES 10/2/03
8/4/2003 405.24 ENVIRONMENTAL HEALTH-HOUSEKEEPING 9/4/03
8/4/2003 405.24 ENVIRONMENTAL HEALTH LIFE SAFETY FROM FIRE 9/4/03
8/4/2003 405.11 INFECTION CONTROL 9/4/03
7/15/2003 405.10 MEDICAL RECORDS-GENERAL REQUIREMENTS 8/22/03

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited Date Plan of Correction Accepted
2/6/2003 - 2/6/2003 ARTICLE 28 405.5 - NURSING SERVICES-DELIVERY OF SERVICES 3/14/03