Hospital Complaint and Survey Information - 2003
North Shore University Hospital at Glen Cove
PFI # 0490
Revised: 4/04
Complaint Information:
| Calendar Year: | 2003 |
|---|---|
| Complaint Investigations Completed: | 6 |
| Complaints with Statements of Deficiencies (SOD) issued: | 4 |
| % of Complaints with SODs Issued | 67% |
| Regional % of Complaints with SODs issued: | 49.2% |
Areas Cited
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| 3/24/03 | 405.7 | Patients’ rights (b) (3) Hospital responsibilities |
NO POC REQUIRED |
| 405.9 | Admission/discharge (f) (1) Discharge |
||
| 7/25/03 | 405.23 | Food and dietetic services (a) (2) General |
12/31/03 |
| 6/19/03 | 405.7 | Patients’ rights (b) (8) Hospital responsibilities |
NO POC REQUIRED |
| 405.10 | Medical records (b) (2) (iii) Content |
||
| 405.15 | Radiologic and nuclear medicine services (a) (4) (ii) General provisions for diagnostic and therapeutic radiologic services |
||
| 8/07/03 | 405.5 | Nursing services (b) (1) Delivery of services (b) (3) Delivery of services (b) (4) Delivery of services |
2/2/04 |
| 405.7 | Patients’ rights (b) (3) Hospital responsibilities |
||
| 405.23 | Food and dietetic services (a) (2) General |
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| none | |||
Most Recent Survey Date:
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| none | |||
