Hospital Complaint and Survey Information - 2003

New Island Hospital

PFI # 0551

Revised: 4/04

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed: 8
Complaints with Statements of Deficiencies (SOD) issued: 3
% of Complaints with SODs Issued 38%
Regional % of Complaints with SODs issued: 49.2%

Areas Cited

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
7/10/03 405.5 Nursing services
(b) (1) (i) Delivery of services
(b) (2) (ii) Delivery of services
(c) Administration of drugs
10/30/03
3/31/03 405.4 Medical staff
(a) Medical staff accountability
5/15/03
7/10/03 405.7 Patients’ rights
(b) (3) Hospital responsibilities
10/18/03
  405.9 Admission/discharge
(f) (3) (vii) Discharge
 

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited Date Plan of Correction Accepted
none

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
none