Hospital Complaint and Survey Information - 2003
Crouse Hospital
PFI # 0636
Revised: 2/04
Complaint Information:
| Calendar Year: | 2003 |
|---|---|
| Complaint Investigations Completed: | 5 |
| Complaints with Statements of Deficiencies (SOD) issued: | 2 |
| % of Complaints with SODs Issued | 40% |
| Regional % of Complaints with SODs issued: | 38.9% |
Areas Cited
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| 1/30/2003 | 405.2(f) | Governing Body - Care of Patients | 10/27/2003 |
| 405.5(b) | Nursing Services - Delivery of Services | ||
| 405.5(c) | Nursing Services - Administration of Drugs | ||
| 405.5(e) | Nursing Services - Quality Assurance | ||
| 405.6(a) | Quality Assurance | ||
| 405.8(a) | Incident Reporting | ||
| 405.10(a) | Medical Records - General Requirements | ||
| 405.12(b) | Surgical Services - Operation & Service Delivery | ||
| 405.14(b) | Respiratory Care Services - Operation & Service Delivery | ||
| 405.16(c) | Laboratory Services - Personnel | ||
| 405.19(e) | Emergency Services - Patient Care | ||
| 4/10/2003 | 405.5(b) | Nursing Services - Delivery of Services | 4/28/2003 |
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| 2/10 - 12/2003 | Annual Compliance Review - Resident Work Hours | 405.4(b) - Medical Staff - Organization | 4/28/2003 |
| 5/6 — 7/2003 | Annual Compliance Review - Resident Work Hours - Revisit | None |
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| none | |||
