Hospital Complaint and Survey Information - 2003
St. Luke's Cornwall Hospital/Cornwall
PFI # 0698
Revised: May 2004
Complaint Information:
| Calendar Year: | 2003 |
|---|---|
| Complaint Investigations Completed: | 5 |
| Complaints with Statements of Deficiencies (SOD) issued: | 3 |
| % of Complaints with SODs Issued | 60% |
| Regional % of Complaints with SODs issued: | 24.5% |
Areas Cited
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| 5/9/03 | 405.4(A)(1)(i) | Medical Staff-Medical staff accountability | Pending |
| 5/9/03 | 405.5(b)(3) | Nursing Services-Delivery of Services | Pending |
| 10/20/03 | 405.4(a)(1)(i) | Medical Staff | Pending |
| 10/20/03 | 405.5(b)(1)(ii)(2)(3)(4) | Nursing Services-Delivery of Services | Pending |
| 12/5/03 | 405.2(a) | Governing Body | Pending |
| 12/5/03 | 405.2(f)(1) | Governing Body-Care of patients | Pending |
| 12/5/03 | 405.4(a)(1)(i)(a)(2) | Medical Staff | Pending |
| 12/5/03 | 405.5(b)(3)(b)(4) | Nursing Services-Delivery of services | Pending |
| 12/5/03 | 405.7(b)(13) | Patients' Rights | Pending |
| 12/5/03 | 405.10(c)(1)(c)(8) | Medical Records-Authentication | Pending |
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| none | |||
Most Recent Survey Date:
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| none | |||
