Hospital Complaint and Survey Information - 2003

NYACK HOSPITAL

PFI # 0776

Revised: Octoberl 2004

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed: 10
Complaints with Statements of Deficiencies (SOD) issued: 4
% of Complaints with SODs Issued 40%
Regional % of Complaints with SODs issued: 24.5%

Areas Cited as a Result of Complaint Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
3/6/03 405.4(a)(1)(i) Medical Staff-Medical staff accountability 5/23/03
3/6/03 405.9(f)(6)(i)(ii) Admission Discharge-Discharge 5/23/03
5/27/03 405.19(e)(5) Emergency Services-Patient Care 11/14/03
7/9/03 405.2(f)(l) Governing Body-Care of patients 11/2/04
7/9/03 405.4(a)(l)(i) Medical Staff-Medical staff accountability 11/2/04
7/9/03 405.5(b)(1)(i)(ii)(2)(i)(ii)(3)(4) Nursing Services-Delivery of services 11/2/04
7/9/03 405.10(a)(3) Medical Records - General requirements 11/2/04
7/9/03 405.10(c)(8) Medical Records - Authentication 11/2/04

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
none

Most Recent Survey Date: 7/16/03 Annual Compliance Review

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
none