Hospital Complaint and Survey Information - 2003
St. James Mercy*
PFI #0870
Complaint Information:
| Calendar Year: | 2003 |
|---|---|
| Complaint Investigations Completed | 2 |
| Complaints with Statements of Deficiencies (SOD) Issued | 2 |
| % of Complaints with SODs Issued | 100% |
| Regional % of Complaints with SODs Issued | 20.5% |
Areas Cited
| SOD Date | Regulatory Citation | Areas Cited | Date Plan of Correction Accepted |
|---|---|---|---|
| 4/14/2003 | 405.7 | PATIENT'S RIGHTS HOSPITAL RESPONSIBILITIES | 5/8/03 |
| 4/14/2003 | 405.19 | EMERGENCY SERVICES GENERAL POLICIES AND PROCEDURES | 5/8/03 |
| 2/21/2003 | 405.7 | PATIENTS RIGHTS PROCEDURAL REQUIREMENTS | 3/17/03 |
| 2/21/2003 | 405.5 | NURSING SERVICES DELIVERY OF SERVICES | 3/17/03 |
| 2/21/2003 | 405.4 | MEDICAL STAFF MEDICAL STAFF ACCOUNTABILITY | 3/17/03 |
| 2/21/2003 | 405.10 | MEDICAL RECORDS CONTENT | 3/17/03 |
