Hospital Complaint and Survey Information - 2003

Good Samaritan Hospital

PFI # 0925

Revised: 4/04

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed: 8
Complaints with Statements of Deficiencies (SOD) issued: 5
% of Complaints with SODs Issued 55%
Regional % of Complaints with SODs issued: 49.2%

Areas Cited

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
4/29/03 405.7 Patients’ rights
(b) Hospital responsibilities
6/12/03
6/02/03 405.5 Nursing services
(b) Delivery of services
7/21/03
  405.7 Patients’ rights
(b) Hospital responsibilities
 
4/15/03 405.5 Nursing services
(b) Delivery of services
7/03/03
  405.14 Respiratory care services  
4/03/03 405.5 Nursing services
(b) Delivery of services
6/12/03
  405.7 Patients’ rights
(b) Hospital responsibilities
 
4/15/03 405.7 Patients’ rights
(b) Hospital responsibilities
6/12/03
  405.19 Emergency services
(e) Patient care
 

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited Date Plan of Correction Accepted
none

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
none