Hospital Complaint and Survey Information - 2003

St. John'S Riverside Hospital - St. John'S Division

PFI # 1097

Revised: April 2004

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed: 5
Complaints with Statements of Deficiencies (SOD) issued: 1
% of Complaints with SODs Issued 20%
Regional % of Complaints with SODs issued: 24.5%

Areas Cited

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
1/24/03 405.5(b)(2)(ii) Nursing Services-Delivery of services 3/25/03

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited Date Plan of Correction Accepted
9/23/03 Article 28 Focused - See Incident Reporting    

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
9/23/03 405.8 Incident Reporting 10/17/03