Hospital Complaint and Survey Information - 2003

Northern Westchester Hospital

PFI # 1117

Revised: April 2004

Complaint Information:

Calendar Year: 2003
Complaint Investigations Completed: 5
Complaints with Statements of Deficiencies (SOD) issued: 1
% of Complaints with SODs Issued 20%
Regional % of Complaints with SODs issued: 24.5%

Areas Cited

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
10/28/03 405.2(a) Governing Body 4/30/04
10/28/03 405.2(f)(1) Governing Body - Care of patients 4/30/04
10/28/03 405.5(b)(1)(i)(ii)(4) Nursing Services - Delivery of services 4/30/04
10/28/03 405.7(b)(9) Patients' Rights 4/30/04
10/28/03 405.8(b)(1) Incident Reporting 4/30/04
10/28/03 405.13(b)(2)(i)(iv) Anesthesia Services 4/30/04
10/28/03 405.19(e)(2) Emergency Services-Patient care 4/30/04
       

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited Date Plan of Correction Accepted
none

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
none