Hospital Complaint and Survey Information - 2003
Hospital Name: OUR LADY OF MERCY MEDICAL CENTER/JOHN CORDINAL O' CONNOR CAMPUS
PFI: #1168
Revised: 2/05
Complaints:
| Complaint Information: | 2003 |
|---|---|
| Complaint Investigations Completed: | 12 |
| Complaints with Statements of Deficiencies (SOD) issued: | 1 |
| % of Complaints with SODs Issued | 8% |
| Regional % of Complaints with SODs issued: | 19.1% |
Areas Cited:
| SOD Date | Regulatory Citation | Areas Cited: | Date Plan of Correction Accepted |
|---|---|---|---|
| 8/1/2003 | 405.06 (b)(5) | Quality Assurance | 11/10/03 |
| 405.28(c)(4) | Social Services | ||
| 405.28(a) | Social Services | ||
| 405.19(e)(1) | Emergency Services (patient care) | ||
| 405.09 | Admission/Discharge | ||
| 405.07(b)(22) | Patient Right's | ||
| 405.07(b)(8) | Patient Right's |
Areas Cited as a Result of Surveys:
| Date of Survey | Type | Regulatory Citation | Areas Cited: | Date Plan of Correction Accepted |
|---|---|---|---|---|
Most Recent Survey Date:
Areas Cited as a Result of Incident Investigations:
| SOD Date | Regulatory Citation | Areas Cited: | Date Plan of Correction Accepted |
|---|---|---|---|
| none | |||
