Hospital Complaint and Survey Information - 2003

Hospital Name: MONTEFIORE MEDICAL CENTER/HENRY & LUCY MOSES HOSPITAL DIVISION

PFI #1169

Revised: 2/05

Complaints:

Complaint Information: 2003
Complaint Investigations Completed: 31
Complaints with Statements of Deficiencies (SOD) issued: 5
% of Complaints with SODs Issued 16%
Regional % of Complaints with SODs issued: 19.1%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
03/14/03 405.10(a)(1) Medical Records 05/20/03
       
03/14/03 405.05 Nursing Services 06/06/03
  405.06 Quality Assurance Program  
       
04/22/03 405.07(b)(23) Patients Rights 06/10/03
       
05/21/03 405.04 Medical Staff 07/01/03
  405.05 Nursing Services  
  405.09 Admission/Discharge  
  405.09 Admission/Discharge  
       
8/21/03 405.06(a)(2)(i) Quality Assurance 11/24/03
  405.06(a)(2)(iv) Quality Assurance  
  405.05(b)(3) Nursing Services  
       

Areas Cited as a Result of Surveys:

Date of Survey Type Regulatory Citation Areas Cited: Date Plan of Correction Accepted
         

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted