Hospital Complaint and Survey Information - 2003

Hospital Name: BETH ISRAEL MEDICAL CENTER

MILTON & CARROLL PETRIE DIVISION

PFI #1439

Revised: 2/05

Complaints:

Complaint Information: 2003
Complaint Investigations Completed: 38
Complaints with Statements of Deficiencies (SOD) issued: 4
% of Complaints with SODs Issued 10%
Regional % of Complaints with SODs issued: 19.1%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
04/24/03 405.06(a)(2)(iii) Quality Assurance 07/02/03
  405.07(b)(8) Patients' Rights  
  405.10(a)(3) Medical Records  
  405.19(e)(1) Emergency Services  
       
10/21/03 405.04(a)(2) Medical Staff 11/24/03
       
11/13/03 405.07(c) Patient Right's 3/10/04
  405.04(a)(1)(i) Medical Staff  
       
12/24/03 405.05(b)(2)(i) Nursing Services 2/9/04

Areas Cited as a Result of A-28 Surveys:

Date of Survey Type Regulatory Citations: Areas Cited: Date Plan of Correction Accepted
none

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
none