Hospital Complaint and Survey Information - 2003

Hospital Name: MT SINAI MEDICAL CENTER

MT SINAI NYU HEALTH

PFI #1456

Revised: Month Year

Complaints:

Complaint Information: 2003
Complaint Investigations Completed: 55
Complaints with Statements of Deficiencies (SOD) issued: 32
% of Complaints with SODs Issued 58%
Regional % of Complaints with SODs issued: 19.1%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
1/31/03 405.06(b)(2) Quality Assurance 3/13/03
  405.24(e)(1)(2) Environmental Hlth.  
       
1/31/03 405.07(b)(8) Patient Right's 3/24/03
  405.12(b)(3) Surgical Services  
  405.08(a) Incident Reporting  
  405.06(a)(2)(i)(b) Quality Assurance  
  405.04(f)(3)(iv) Medical Staff  
  405.06(a)(2) Quality Assurance  
  405.05(b)(2)(I) Nursing Services  
  405.05(a)(1)    
  405.11(b) Infection Control  
       
02/03/03 405.12(b)(3) Surgical Services 3/19/03
  405.04(a)(1)(ii) Medical Staff  
  405.04(f)(3)(iv) Medical Staff  
  405.06(a)(2)(i) Quality Assurance  
  405.07(b)(8) Patient Right's  
       
02/03/03 405.04(a)(1)(i) Medical Staff 03/24/03
  405.04(a)(1)(ii) Medical Staff  
  405.06(a)(2) Quality Assurance Program  
  405.06 Quality Assurance Program  
  405.07(b)(8) Patients' Rights  
  405.12 Surgical Services  
       
02/06/03 405.08(a) Incident Reporting 3/13/03
       
02/06/03 405.07(b)(8) Patients' Rights 04/02/03
  405.06(b)(2) Quality Assurance Program  
  405.09(b)(14)(ii) Admission/Discharge  
       
02/07/03 405.06(b)(3) Quality Assurance 3/13/03
  405.05(b)(2) Nursing Services  
  405.05(b)(2) Nursing Services  
       
02/07/03 400.03(a)(2) Inspection Repro. 3/24/03
       
02/07/03 405.04(a)(1)(i) Medical Staff 03/28/03
  405.05(b)(2) Nursing Services  
  405.05 Nursing Services  
  405.06(a)(2)(i) Quality Assurance Program  
  405.08(a) Incident Reporting  
  405.08 Incident Reporting  
  405.12 Surgical Services  
  405.14 Respiratory Care Services  
       
02/07/04 405.04(f)(1) Medical Staff 4/2/03
  405.05(b)(2) Nursing Services  
  405.05(e) Nursing Services  
  405.06(a)(2)(vii) Quality Assurance  
  405.08(a) Incident Reporting  
  405.08(d) Incident Reporting  
  405.12(a)(6)(ii) Surgical Services  
  405.14(b) Respiratory Care  
       
02/07/03 405.06(a)(2)(i) Quality Assurance Program 04/16/03
  405.07(b)(13) Patients' Rights  
  405.10 Medical Records  
  405.10(a)(6) Medical Records  
  405.11 Infection Control  
  405.24 Environmental Health  
       
02/11/03 405.04(a)(1)(i) Medical Staff 04/16/03
  405.04(f)(3)(iv) Medical Staff  
  405.04(f)(2)(iii) Medical Staff  
  405.06(a)(2) Quality Assurance Program  
  405.07(b)(8) Patients' Rights  
  405.08(a) Incident Reporting  
  405.13(b)(2)(iv) Anesthesia Services  
  405.13(b)(2)(v) Anesthesia Services  
  405.06 Quality Assurance Program  
  405.07 Patients' Rights  
  405.11 Infection Control  
  405.24 Environmental Health  
       
02/14/03 405.04(a)(1)(i) Medical Staff 04/16/03
  405.06(a)(2) Quality Assurance Program  
  405.04(a)(1)(i) Medical Staff  
  405.06(a)(2) Quality Assurance Program  
  405.07(b)(23) Patients' Rights  
  405.13 Anesthesia Services  
  405.13 Anesthesia Services  
       
02/19/03 405.04(a)(1)(ii) Medical Staff 04/2/03
  405.04(a)(1)(i) Medical Staff  
  405.06(a)(2) Quality Assurance Program  
       
03/03/03 405.04(f)(3)(iv) Medical Staff 04/16/03
  405.06(b)(2) Quality Assurance Program  
  405.07 Patients' Rights  
  405.11(b) Infection Control  
  405.24(e)(1) Environmental Hlth.  
       
3/10/03 405.07(b)(9) Patient Right's 4/7/03
  405.04(b)(5) Medical Staff  
  405.06(b) Quality Assurance  
  405.13(b) Anesthesia Services  
  405.04(f)(3)(iv) Medical Staff  
       
03/13/03 405.02 Governing Body 04/24/03
  405.12(a)(6)(iv) Surgical Services  
       
03/14/03 405.10(a)(1) Medical Records 03/14/03
       
03/14/03 405.04(a)(1)(i) Medical Staff 04/21/03
  405.12(a)(4) Surgical Services  
       
03/14/03 405.10(a) Medical Records 03/14/03
       
03/14/03 405.06 Quality Assurance Program 03/14/03
  405.19 Emergency Services  
03/17/03 405.02(f)(1) Governing Body 07/11/03
  405.04(a)(1)(i) Medical Staff  
  405.04(e)(2)(ii) Medical Staff  
  405.05(b)(4) Nursing Services  
  405.06(b)(4) Quality Assurance Program  
  405.08(b)(1) Incident Reporting  
       
3/21/03 405.07(b)(8) Patient Right's 4/21/03
       
04/02/03 405.04 Medical Staff 06/13/03
  405.05 Nursing Services  
  407.17 Pharmaceutical Services  
       
04/02/03 405.07 Patients' Rights 06/19/03
       
04/02/03 405.04 Medical Staff 06/17/03
  405.06 Quality Assurance Program  
  405.10 Medical Records  
       
04/04/03 405.10(b)(1) Medical Records 05/20/03
       
04/21/03 405.07(b)(13) Patients' Rights 09/23/03

405.12 Surgical Services

       
05/02/03 405.04 Medical Staff 08/06/03
  405.10 Medical Records  
       
06/18/03 405.04 Medical Staff 09/04/03
       
9/10/03 405.05(b)(1) Nursing Services 10/27/03
       
11/17/03 405.04(a) Medical Staff 12/23/03

Areas Cited as a Result of A-28 Surveys:


Date of Survey Type Areas Cited: Date Plan of Correction Accepted
none

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
02/05/03 405.06 Quality Assurance Program 04/10/03
  405.10 Medical Records  
  405.07 Patients' Rights