Hospital Complaint and Survey Information - 2003

Hospital Name: NEW YORK HOSPITAL MEDICAL CENTER OF QUEENS

PFI #1637

Revised: 2/05

Complaints:

Complaint Information: 2003
Complaint Investigations Completed: 28
Complaints with Statements of Deficiencies (SOD) issued: 9
% of Complaints with SODs Issued 32%
Regional % of Complaints with SODs issued: 19.1%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
03/03/03 405.04 Medical Staff  
  405.05 Nursing Services  
       
04/07/03 405.13 Anesthesia Services  
  405.13 Anesthesia Services  
       
04/18/03 405.11 Infection Control 06/02/03
       
04/28/03 405.19 Emergency Services 08/04/03
       
05/28/03 405.06(a)(2)(vi) Quality Assurance 04/12/04
  405.05(b)(1)(ii) Nursing Services  
       
08/07/03 405.19 Emergency Services 08/07/03
       
08/18/03 405.23(a)(2) Food & Dietetic Services 10/02/03
       
09/11/03 405.07(a)(7) Patient Right's 11/05/03
  405.04(a)(1)(i) Medical Staff  
       
09/16/03 405.07(a)(7) Patient Right's 11/05/03
  405.05(b)(2)(ii) Nursing Services  
  405.10(b)(1) Medical Records  
  405.06(a)(2)(i) Quality Assurance  
  405.07(b)(3) Patient Right's  

Areas Cited as a Result of A-28 Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
none

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
none