Hospital Information 2004

Hospital Name: MERCY HOSPITAL

PFI # 0213

Complaints:

Complaint Information: 2004
Complaint Investigations Completed 18
Complaints with Statements of Deficiencies (SOD) Issued 5
% of Complaints with SODs Issued 27 %
Regional % of Complaints with SODs Issued 35.5%

Areas Cited:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
8/12/2004 405.4 Medical Staff

Medical Staff Accountability

9/16/04
7/14/2004 405.9 Admission/Discharge

Discharge

7/14/04
7/14/2004 405.7 Patients' Rights 7/14/04
7/14/2004 405.5 Nursing Services

Delivery of Services

7/14/04
7/14/2004 405.4 Medical Staff

Medical Staff Accountability

7/14/04
3/12/2004 405.24 Environmental Health

Engineering and Maintenance

4/2/2004
2/26/2004 405.5 Nursing Services

Delivery of Services

4/9/04
2/26/2004 405.4 Medical Staff

Medical Staff Accountability

4/9/04
1/26/2004 405.7 Patients' Rights

Hospital Responsibilities

2/10/04
1/26/2004 405.5 Nursing Services

Delivery of Services

2/10/04

INCIDENTS

Areas Cited:

SOD Date Regulatory Citation Areas Cited Date Plan of Correction Accepted
12/16/2004 405.8 Incident Reporting 12/16/04
11/18/2004 405.8 Incident Reporting 12/13/04
11/4/2004 405.8 Incident Reporting 11/24/04
11/4/2004 405.6 Quality Assurance 11/24/04
10/22/2004 405.8 Incident Reporting 11/16/04
10/8/2004 405.8 Incident Reporting 11/3/04
10/1/2004 405.8 Incident Reporting 11/3/04
7/21/2004 405.8 Incident Reporting 8/12/04
7/21/2004 405.6 Quality Assurance Program

QA Committee

8/12/04
7/21/2004 405.4 Medical Staff

Medical Staff Accountability

8/12/04
7/21/2004 405.2 Governing Body

Care of Patients

8/12/04
7/21/2004 405.13 Anesthesia Services

Operation and Service Delivery

8/12/04
7/8/2004 405.8 Incident Reporting 1/19/05
7/8/2004 405.19 Emergency Services

Patient Care

1/19/05
6/4/2004 405.2 Governing Body

Care of Patients

7/9/04
6/4/2004 405.8 Incident Reporting 7/09/04
6/4/2004 405.13 Anesthesia Services 7/9/04
2/2/2004 405.7 Patients' Rights

Hospital Responsibilities

2/17/04
2/2/2004 405.12 Surgical Services

Operation and Service

2/17/04

Most Recent Survey Date: 10/13/04 (EMTALA)