Hospital Information 2004

Mercy Medical Center

PFI # 0513

Revised: 6/05

Complaints:

Complaint Information: 2004
Complaint Investigations Completed: 16
Complaints with Statements of Deficiencies (SOD) issued: 8
% of Complaints with SODs Issued 50%
Regional % of Complaints with SODs issued: 41.4%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
12/19/03 405.2(c)(2) Governing Body

Compliance with Federal, State and Local Laws

2/10/04
  405.2(d)(2) Governing Body

Chief Executive Officer

 
  405.3(a) Administration  
  405.7(b)(3) Patients' Rights

Hospital Responsibilities

 
  405.19(c) Emergency Services

General Policies and Procedures

 
  405.19(e)(2) Emergency Services

Patient Care

 
3/12/04 405.5(b)(4) Nursing Services

Delivery of Services

4/20/04
5/20/04 405.5(b)(1)(ii) Nursing Services

Delivery of Services

NO POC REQUIRED
  405.5(b)(4) Nursing Services

Delivery of Services

 
7/13/04 405.19(c) Emergency Services

General Policies and Procedures

8/16/04
11/12/04 405.3(a) Administration 12/27/04
  405.5(b)(1) Nursing Services

Delivery of Services

 
  405.5(b)(1)(i) Nursing Services

Delivery of Services

 
  405.5(b)(2)(i) Nursing Services

Delivery of Services

 
  405.23(b)(4) Food and Dietetic Services

Organization

 
9/29/04 405.2(f)(1) Governing Body

Care of Patients

4/13/05
  405.4(a)(1(ii) Medical Staff

Medical Staff Accountability

 
  405.4(a)(2) Medical Staff

Medical Staff Accountability

 
  405.5(b)(1)(iii) Nursing Services

Delivery of Services

 
  405.5(b)(2) Nursing Services

Delivery of Services

 
  405.7(b)(3) Patients' Rights

Hospital Responsibilities

 
  405.7(b)(14) Patients' Rights

Hospital Responsibilities

 
2/3/05 405.5(b)(4) Nursing Services

Delivery of Services

4/20/05
5/23/05 405.13(b) Anesthesia Services

Operation and Service Delivery

NO POC REQUIRED

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
none

Most Recent Survey Date:

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
9/1/04 405.8(a) Incident Reporting 9/22/04