Hospital Information 2004

Faxton - St. Luke's Healthcare – St. Luke's Division

PFI # 0599

Revised: 8/05

Complaints:

Complaint Information: 2004
Complaint Investigations Completed: 3
Complaints with Statements of Deficiencies (SOD) issued: 2
% of Complaints with SODs Issued 67%
Regional % of Complaints with SODs issued: 52.6%

Areas Cited:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
8/4/2004 405.7(b) Patients' Rights - Hospital Responsibilities 9/20/2004
  405.12(b) Surgical Services - Operation & Service Delivery  
11/16/2004 405.5(b) Nursing Services - Delivery of Services 12/7/2004
  405.6(a) Quality Assurance  
  405.10(b) Medical Records - Content  

Areas Cited as a Result of Surveys:

Date of Survey Type Areas Cited: Date Plan of Correction Accepted
1/21 - 22/2004 Article 28 Compliance & Medicare ESRD Recertification - SLM Herkimer County Dialysis Site 405.2136(d) - Personnel P/P - Safe and Sanitary Environment 4/7/2004
    405.2136(f) - Pt Care Policies - RX Services  
    405.2136(g) - Medical Supervision - Orders  
    405.2137 - LTP & PCP with Transfer  
    405.2138(e) - Grievance Mechanism  
    405.2140(b) - PE - Functional, Sanitary and Comfortable  
    405.2140(b) - PE - Infection Control  
    410.2140(a) - PE - Constr & Maintain for Safety  
    757.1(a) - Chronic Renal Dialysis Services - Chronic Renal Dialysis Services  

Most Recent Survey Date: 1/21 - 22/2004 - Article 28 Compliance & Medicare ESRD Recertification - SLM Herkimer County Dialysis Site

Areas Cited as a Result of Incident Investigations:

SOD Date Regulatory Citation Areas Cited: Date Plan of Correction Accepted
8/10/2004 405.8(a) Incident Reporting 8/31/2004
9/3/2004 405.8(d) Incident Reporting 9/20/2004
11/05/2004 405.8(d) Incident Reporting No POC Required