New York State Department of Health Toll-Free Helplines
Public Health Duty Officer Helpline 1-866-881-2809
Adult Care and Assisted Living
- Adult Care and Assisted Living Complaints - 1-866-893-6772
AIDS
- General Information
1-800-541-AIDS - General Information, Spanish Language
1-800-233-7432 - AIDS Drug Assistance Program (ADAP)
1-800-542-2437
AIDS Counseling & Testing
- Buffalo
1-800-962-5064 - Nassau
1-800-462-6785 - New Rochelle
1-800-828-0064 - Rochester
1-800-962-5063 - Syracuse
1-800-562-9423 - Suffolk
1-800-462-6786 - Troy
1-800-962-5065 - Queens
1-800-462-6785 - NYS After Hours Hotline (Monday-Friday 4pm to 8pm and Saturday & Sunday 10am to 6pm)
1-800-872-2777
Roswell Park Cancer Institute
- Referral Services - 1-800-767-9355
- Physician referring patient to RPCI
- Diagnosis or suspicion of cancer or want 2nd opinion
- General or specific question about cancer or learn about trials
- Will your insurance cover costs at RPCI
- General Information Switchboard - 1-800-685-6825
- Gilda Radner Cancer Registry - 1-800-682-7426
Environmental Health
- 1-800-458-1158
- Covering the Following Programs:
- Asbestos and Lead Removal
- Community Health Studies
- Community Sanitation Issues
- Fish Advisories
- Food Protection, Recalls and Illnesses
- Hazardous Waste Sites
- Health Effects of Pesticides, Insect Repellents, and Chemicals
- Indoor Air Quality
- Oil or Chemical Spills
- Public Water Supplies
- Radon, Radiation, Radioactive Materials
- Regulated Facilities Such as Motels, Restaurants, Children's Camps and Public Beaches
- Smoking and Tobacco Regulations
- Worker Safety Issues
Food and Nutrition Programs
- Child and Adult Care Food Program
1-800-942-3858 - Growing Up Healthy Hotline
1-800-522-5006 - Covering the Following Programs:
- Early Intervention Program
- Food and Nutrition (FAN)
- Growing Up Healthy
- HIB Disease
- Immunization
- Infant Health Assessment
- PCAP (Prenatal Care Assistance Program)
- Sudden Infant Death Syndrome (SIDS)
- Teen Pregnancy
- WIC
Health Insurance
- Child Health Plus
1-800-698-4KIDS - ELDERLY PHARMACEUTICAL INSURANCE COVERAGE PROGRAM (EPIC)
- Fraud and Abuse Hotline
1-800-542-0424 - Participant Helpline
1-800-332-3742 - Provider Helpline
1-800-634-1340
- Fraud and Abuse Hotline
- Medicaid Program - Important Phone Numbers
- Prenatal Care NYS
1 (800) 522-5006
Home Health Care
- Including Information about Certified Home Health Care Agencies
1-800-628-5972
Hospice
- Hospice Complaints: - 1-800-628-5972
Hospital Care
Managed Care Complaints:
- 1-800-206-8125
Medicaid Managed Care Information:
- 1-800-505-5678
(in New York City) - 1-888-562-9092
(in Nassau County) - 1-888-566-9799
(in Suffolk County) - Medicaid Program - Important Phone Numbers
Nursing Home
NYS Partnership for Long-Term Care
- 1-888-NYS-PLTC
Occupational Health
- Occupational Disease and Fatality Reporting
1-866-807-2130
Office of Professional Medical Conduct (OPMC)
- Complaints and Inquiries
1-800-663-6114
Organ & Tissue Donation Information
- 1-866-NYDONOR (1-866-693-6667)
Smokers Quitline
- 1-866-NYQUITS (1-866-697-8487)
West Nile Virus
- 1-800-458-1158