DAL 15-09: Implementation of Electronic Plan of Correction (ePOC)

July 1, 2015

DAL: DAL 15-09

RE: Implementation of Electronic Plan of Correction (ePOC)

Dear Administrator:

The NYS Department of Health's Division of Adult Care Facilities (ACFs) and Assisted Living Surveillance apprised facilities earlier this year of the transition to the Electronic Plan of Correction (ePOC) system. This letter serves as a reminder that in an effort to streamline communications with ACFs, implementation will commence in the manner described below and will utilize ePOC application located on the Health Commerce System (HCS). ACF providers are strongly encouraged to review DAL 15-03 dated April 21, 2015 prior to the July 15th implementation. Providers should immediately evaluate their roles on the HCS to ensure successful transition. Hard copies of inspection reports and plans of correction will no longer be accepted.

Providers in the following counties will transition to ePOC for all inspection reports to be issued on or after July 15, 2015:

Albany Allegany Broome Cattaraugus Cayuga Chautauqua
Chemung Chenango Clinton Columbia Cortland Delaware
Erie Essex Franklin Fulton Genesee Greene
Hamilton Herkimer Jefferson Lewis Livingston Madison
Monroe Montgomery Niagara Oneida Onondaga Ontario
Orleans Oswego Otsego Rensselaer Saratoga Schenectady
Schoharie Schuyler Seneca St. Lawrence Steuben Tioga
Tompkins Warren Washington Wayne Wyoming Yates

Providers in the following counties will transition to ePOC for all inspection reports to be issued on or after August 12, 2015:

Bronx Dutchess Kings Nassau New York Orange
Putnam Queens Richmond Rockland Suffolk Ulster

Provider training was held via webinar on Friday, March 6, 2015. A copy of the webinar can be found at: https://commerce.health.state.ny.us/hpn/media/acf/NY_ePOC_Provider_Recording_2015.wmv

A provider user manual and training video clips are available when entering the ePOC application on the HCS.

We encourage you to continue to stay current with the information that is provided through the HCS, along with educational webinars and other informational notices provided in order to be prepared and in compliance with the ePOC application requirements.

Any questions or comments that you may have on this topic should be directed to acfinfo@health.ny.gov. Thank you for your anticipated cooperation in this matter.


Valerie A. Deetz, Director

Division of ACF and Assisted Living Surveillance