72 NYS CAREGIVER GUIDE Independent Consumer Advocacy Network (ICAN) ICAN is the New York State Ombudsman Program for people with Medicaid who need long-term care services. The program assists New Yorkers with enrolling in and using managed care plans that cover long-term care services, such as home attendant services or nursing home care. For questions or assistance, call ICAN at 844-614-8800 or visit: www.icannys.org.
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