Children and Family Treatment and Support Services/Home and Community Based Services

Identify HCBS Access Issues by Health Home care managers and C-YES coordinators:

The purpose of this survey is to identify barriers to accessing Children’s HCBS and report issues to the State in real time. HHCM/C-YES complete for all Children’s HCBS referrals, one per provider only when referrals are not successful.

The designation process remains open and providers may continue to apply to be designated. The list will be continuously updated to reflect the addition of newly designated providers and for expansions in the array of approved services a provider may be designated to offer.

Sort by County instructions
To sort by a specific county or multiple counties, the Excel sheet should be filtered as follows:

  1. Select the filter for “County Served” and uncheck “Select All.”
  2. Type the name of the county you are searching. For example: “Albany.” Click “OK” or hit Enter. All provider sites serving Albany County will be displayed.
  3. If you would like to add an additional county, for example if you want to see all provider sites serving Albany and Schenectady counties, select the filter for “County Served” again and type the next county (“Schenectady”) and check the box to “Add current selection to filter” and click “OK”. Do NOT simply click the names of the counties in the filter’s drop down box, as this will ONLY display selections where the county checked is the only county listed.
  4. Repeat for as many counties as you would like to include in your search.

Designated Children's HCBS and CFTSS Providers – Revised September 29, 2021 (XLSX)

Designated Children’s Crisis Intervention Provider Contacts and Hours of Operation – Revised March 2, 2020 (XLSX)

Beginning July 1, 2018, providers must be designated through this process to provide newly aligned Children´s SPA/HCBS services under the NYS Medicaid program (both fee–for–service Medicaid and Medicaid Managed Care):

Children and Family Treatment and Support Services: Other Licensed Practitioner, Crisis Intervention, Community Psychiatric Supports and Treatment, Psychosocial Rehabilitation, Family Peer Support Services, Youth Peer Support and Training

HCBS: Caregiver Family Supports and Services, Crisis Respite, Planned Respite, Supported Employment, Community Self–Advocacy Training and Support, Habilitation, Palliative Care, Prevocational Services


  • State Agency Partners will prioritize reviews of applications from current 1915(c) waiver providers.
  • NYS anticipates sending out designation letters to current system providers beginning late May 2018.
  • Lists of designated providers will be posted online. This list will be utilized by Medicaid Managed Care Plans to develop networks for service provision.
  • For applications that were submitted prior to the June 14, 2017 modification date, resubmission is not necessary an e–mail notification will be sent by NYS requesting additional information.

Contracting, credentialing, and claims testing typically take approximately nine months in total. Delays in submission of the application to NYS may result in delay dependent contracting, credentialing, and claims testing work.

What You Need Before Completing the Application

This application requires providers to have:

  • A user ID (granted by the NYS OMH)
  • A Facility Code

Obtaining Access to the New York State Children’s CFTSS/HCBS Designation Application – May 10, 2019

The New York State (NYS) agencies including the Department of Health (DOH), Office of Alcoholism and Substance Abuse Services (OASAS), Office of Children and Family Services (OCFS), Office of Mental Health (OMH), and the Office for People With Developmental Disabilities (OPWDD) are pleased to announce the re–release of the Children´s State Plan (SPA)/Home and Community Based Services (HCBS) Provider Designation Application. The designation application is available at: