Harm Reduction Services

LETTER FROM MEDICAID MANAGED CARE PLAN TO MEMBERS

Plan Letterhead – Template

  • Notice is also available in Portable Document Format (PDF)

[Date]

[Barcode][Letter Code]
[Name]
[Address]
[City], [State], [Zip]

Dear [MMC Member]:

Starting July 1, 2018, you will be able to get Harm Reduction Services as part of your Medicaid Managed Care benefit package. Harm Reduction Services will offer a complete patient–oriented approach to the health and wellness of substance users. [Plan Name] will cover harm reduction services that are recommended by a physician or other licensed professional. We have updated your member handbook to include this new benefit. This update is available on our website at: [insert hyperlink]

More Medicaid covered services

Beginning July 1, 2018, [Plan Name] will cover Harm Reduction Services like:

  • A plan of care developed by a person experienced in working with substance users.
  • Individual supportive counseling that assists in achieving your goals.
  • Group supportive counseling in a safe space to talk with others about issues that affect your health and well–being.
  • Counseling to help you with taking your prescribed medication and continuing treatment.
  • Support groups to help you better understand substance use and identify coping techniques and skills that will work for you.

If you are currently receiving harm reduction services from a provider, your care will not change; you can still go to the same provider to receive these services.

[Plan Name] is here for you

Please call member services at [xxx–xxx–xxxx]. [ add TTY info] if you:

  • have any questions about this information;
  • cannot access the internet to view this update; or
  • want to have this update mailed to you.

Sincerely,

[Include Taglines and Non–discrimination statement]