State Health Department Releases October 2000 Inspection Results of Nursing Homes

Albany, February 23, 2001 – The New York State Department of Health today released a report regarding the survey results of 49 nursing home surveyed in October 2000. The Department cited 45 of the 49 facilities inspected for deficiencies as part of its routine annual surveillance process and fined three other nursing homes for violations related to the care and services provided to residents.

The federal Health Care Financing Administration (HCFA) requires the New York State Department of Health to conduct at least one unannounced standard survey of each of the 676 nursing homes in the State no later than 15 months after the previous survey. Nursing homes that have violations are issued a statement of deficiencies (SOD) by the State Health Department, which notes deficiencies identified during the Department's unannounced site–visit.

In cases in which a facility is issued a SOD, the administrator of the home is required to submit a Plan of Correction (POC) to the Department. The Plan of Correction states what the facility will do to correct the individual findings, what steps will be implemented to prevent the deficient practice from affecting others, as well as what the facility will do to monitor the effectiveness of the plan over time to prevent reoccurrence of violations. All facilities listed below have submitted a POC.

Once a SOD is issued, all facilities have the opportunity to request an informal dispute resolution (IDR) with the State Health Department. This standardized process allows nursing homes to informally review any disagreements they have regarding citations issued by the Department. Once the IDR process is complete, all findings for the latest annual standard survey will be posted on the New York State Department of Health web site at The DOH web site includes nursing home survey information both by facility and geographic area.

The Department surveys all 676 nursing homes in New York State to ensure that residents living in these facilities are receiving the respect, dignity, and quality of care they deserve.

Nursing home surveys are outcome based and focus on the status of the care and services provided to residents by nursing homes. Through the survey process, the Department reviews issues and aspects of care that impact the lives of nursing home residents. SODs categorize deficiencies in the areas of administration, quality of care, resident rights, food service, environment, and other services such as dental, pharmacy and specialized rehabilitation.

As part of the surveillance of nursing homes in the State, the Department sends a team of trained surveyors into facilities that may include registered nurses (RN's), social workers, nutritionists, and physicians. A Department representative responsible for the sanitary conditions of the facility completes the life–safety code portion of the survey (building codes, fire safety equipment and security systems).

Deficiencies, which signify a failure to meet federal and/or state regulations, range from minor to serious (avoidable weight loss, the development of avoidable pressure sores, or the occurrence of resident abuse, mistreatment or neglect). In order to identify issues, problems or potential violations, surveyors utilize three approaches: direct observation of services provided, interviews with residents, family members, direct care staff and administrators, and review of resident medical records. Once pertinent information has been gathered by the survey team, they analyze the data collectively and make a determination on whether deficiencies exist and a SOD should be issued.

In Compliance
Facility is compliant with all requirements. No deficiencies identified during the survey.
Substantial Compliance
Facility has minimal deficiencies that are unlikely to cause harm to residents.
Corrections Needed
Facility has deficiencies that have the potential to cause harm or compromise the resident's ability to maintain or improve health status.
Significant Corrections Needed
Facility has deficiencies that have caused actual harm or compromised the resident's ability to maintain or improve health status.
Substandard Quality of Care
Facility has deficiencies identified in critical care and services areas that are provided by the nursing home. In some cases, a home is cited for substandard quality of care in addition to one of the deficient categories listed (typically coinciding with significant corrections needed or Immediate Jeopardy).
Immediate Jeopardy
Facility has deficiencies that have caused or are likely to cause serious harm, injury, impairment, or death if not immediately rectified.

Each nursing home has its own policies and procedures, but all must follow state and/or federal regulations. Some of the important aspects that individuals should look for when choosing a nursing home include, but are not limited to, the use of personal belongings and furniture; the availability of ethnic foods and/or specialty diets; room assignments; reserving a bed if transferred to a hospital; visiting hours for family and friends; emergency procedures; self–care and daily assistance; leaving the facility for short visits with family and friends; the cleanliness of the facility; complaint procedures and access to personal funds.

Also, when choosing a nursing home that will best meet their needs, individuals should consult with their doctor and the hospital discharge planning staff in cases involving hospital discharges to assess their medical, nursing and social needs.

The following list identifies the name of the facility, its location and the highest level of deficiencies cited. Nursing homes are required to make available the results of the most recent survey including any Plan of Correction (POC) in a readily accessible location. For further information (i.e., the number of deficiencies found at a facility) the public is recommended to go to the facility or contact its administrators for detailed information.

Facility Location Level of Citation
Eddy–Ford Nursing Home Albany Significant Corrections Needed
Highbridge Woodycrest Bronx Corrections Needed
Loeb Center Nursing Home Bronx Corrections Needed
Manhattanville Bronx Corrections Needed
Menorah Home for the Aged (Bushwick) Kings Corrections Needed
Victory Memorial Hospital Skilled Nursing Facility Kings Significant Corrections Needed
Good Shepherd–Fairview Home Broome Significant Corrections Needed
The Pines Healthcare & Rehabilitation Center–Machias Cattaraugus Significant Corrections Needed
The Waters of Allegany Cattaraugus Corrections Needed
Arnot Ogden Medical Center Residential Health Care Facility Chemung Significant Corrections Needed
Cedar Hedge Nursing Home Clinton Corrections Needed
Evergreen Valley Nursing Home Clinton Significant Corrections Needed
Ferncliff Nursing Home Dutchess Significant Corrections Needed
Hudson Haven Care Center Dutchess Significant Corrections Needed
Father Baker Manor Erie Significant Corrections Needed
Harris Hill Nursing Facility Erie Corrections Needed
Kaleida Health Erie Significant Corrections Needed
Riverwood Health Care Center, Inc. Erie Corrections Needed
Horace Nye Home Essex Corrections Needed
Eden Park Health Care Center Greene Significant Corrections Needed
Lewis County General Hospital Extended Care Facility Lewis Significant Corrections Needed
Kirkhaven Nursing Home Monroe Significant Corrections Needed
Monroe Community Hospital SNF Monroe Corrections Needed
Montgomery Meadows Residential Health Care Facility Montgomery Corrections Needed
A. Holly Patterson Geriatric Center Nassau Immediate Jeopardy
North Shore University Hospital Center for Extended Care and Rehab Nassau In Compliance
Wedgewood Care Center Nassau Significant Corrections Needed
Heritage Health Care Center Oneida Significant Corrections Needed
Medina Memorial Hospital Skilled Nursing Facility Orleans Corrections Needed
Andrew Michaud Nursing Home Oswego Significant Corrections Needed
St. Luke Health Services Oswego Corrections Needed
Putnam Nursing Home Putnam Corrections Needed
Flushing Manor Care Center Queens Corrections Needed
Lyden Nursing Home Queens Corrections Needed
St. Marys Hospital for Children Queens Corrections Needed
Woodcrest Nursing Home Queens Significant Corrections Needed
Eden Park Health Care Center Rensselaer Significant Corrections Needed
Staten Island Care Center Richmond In Compliance
Nyack Manor Nursing Home Rockland Corrections Needed
Kingsway Arms Nursing Center, Inc. Schenectady Significant Corrections Needed
Potsdam Nursing Home St. Lawrence Significant Corrections Needed
Nesconset Nursing Center Suffolk In Compliance
Ross Health Care Center Suffolk Significant Corrections Needed
Smithtown Health Care Facility Suffolk Corrections Neeeded
Albany Avenue Manor Ulster In Compliance
Golden Hill Health Care Center Ulster Corrections Needed
Hebrew Hospital Home Westchester Corrections Needed
Tarrytown Hall Care Center Westchester Corrections Needed
Penn Yan Manor Yates Significant Corrections Needed

These facilities may be subject to enforcement actions, including monetary penalties for the deficiencies identified during the Department's standard inspection process.

The State Health Department fined the following nursing homes in October 2000 for violations related to care and services provided by the nursing home.

Facility Location Fine & Survey Date
St. Luke's Presbyterian Nursing Center Erie $3,000 B 11/15/99
Niagara Geriatric Center Niagara $1,000 B 9/30/99
Schuyler Ridge Health Care Facility Saratoga $6,000 B 5/20/99

2/23/01–19 OPA