Electronic Death Registration System (EDRS) - Contact Information

Reporting Issues with EDRS

An online form is available for all system users experiencing an issue with processing a death certificate electronically within the 72-hours required by Public Health Law. Please click the following link to submit your technical or compliance issue using the online EDRS Issue Report Form:

Upon investigation, a member of the EDRS team will promptly contact you to address and resolve the issue.

Additional Information or Questions

For additional information or questions about the filing death certificates electronically, contact NYS Bureau of Vital Records EDRS staff:

  • By phone at the EDRS Call Center: (844) 866-EDRS (3377)
  • By email concerning the Electronic Death Registration System: edrs@health.ny.gov
  • By email concerning the Electronic Fetal Death Registration Module: EFDR@health.ny.gov
  • By mail to:
    New York State Department of Health
    Bureau of Vital Records EDRS Unit
    800 N Pearl St Rm 210
    Albany, NY 12204