Important Phone Numbers for Patients and Providers
| Contacts | Phone Number |
|---|---|
| Child Health Growing UP Healthy Hotline |
1-800-522-5006 1-800-655-1789(TTY) |
| Child Health Plus | 1-800-698-4KIDS (1-800-698-4543) 1-877-898-5849 (TTY) |
| Client Advocacy Line, NYS Office of Alcoholism and Substance Abuse Services |
1-800-553-5790 |
| Consumer Helpline, NYS Attorney General | 1-800-771-7755 |
| Consumer Services, NYS Insurance Department | 1-800-342-3736 |
| Elderly Pharmaceutical Insurance Coverage (EPIC) | 1-800-332-3742 |
| ERISA, self-insured plans, COBRA, U.S. Department of Labor |
1-866-444-3272 1-212-607-8686 (Eastern NY & NJ) 1-617-565-9600 (Central & Western NY & All Other States) |
| External Appeals | 1-800-400-8882 1-518-486-2854 (out-of-state) |
| Fair Hearings, NYS Office of Temporary and Disability Assistance | 1-800-342-3334 |
| Family Health Plus | 1-877-9FHPLUS (1-877-934-7587) |
| Healthy NY | 1-866-HEALTHY (1-866-432-5849) |
| HIPAA, U.S. Office of Civil Rights | 1-800-368-1019 1-212-264-3313 |
| Insurance Help for the Seriously Ill and Their Caregivers NYS Insurance Department |
1-866-NYINSHELP (1-866-694-6743) |
| Long-Term Care Insurance | 1-888-NYS-PLTC (1-888-697-7582) |
| MAXIMUS -enrollment broker for NY Medicaid CHOICE | 1-800-505-5678 |
| MAXIMUS -SSI Recipients who reside in NYC | 1-800-774-4241 |
| Managed Care Complaint Line, NYS Department of Health |
1-800-206-8125 |
| Medicaid Help Line, NYS Department of Health |
1-800-541-2831 |
| Medicaid Managed Care Regional Consumer Guides ordering information, NYS Department of Health | 1-518-486-9012 |
| Medicare Quality of Care Complaints - IPRO | 1-800-331-7767 |
| Medicare General Info | 1-800-MEDICARE (1-800-633-4227) |
| Medicare Rights Center | 1-800-333-4114 |
| Office of Professional Discipline, NYS Education Department |
1-800-442-8106 |
| Office of Professional Medical Conduct Complaints, NYS Department of Health |
1-800-663-6114 |
| Growing Up Healthy Hotline | 1-800-522-5006 |
| Prompt Payment for Providers, NYS Insurance Department |
1-800-358-9260 |
| Senior Citizens' Hotline, NYS Office of Long Term Care Ombudsman |
1-800-342-9871 |
| State Advocate, NYS Office of Advocate for Persons with Disabilities |
1-800-522-4369 (Voice/TTY/Spanish) 518-473-4231 (TTY Direct) |
| U.S. Social Security Administration | 1-800-772-1213 |
