Single Source Procurement: NYWIC BMC Help Desk Software

Pursuant to New York State Finance Law §163.10(b), the New York State Department of (DOH) is presenting the following summary of relevant circumstances and substantial reasons why a competitive procurement was not feasible. The DOH Bureau of Supplemental Food Programs is purchasing a one-year subscription of RemedyForce software for the NYS WIC program help desk, which supports the ability for Local Agency, Vendor Management Agency, and State staff to report system incidents.

Procurement/Program Name NYWIC BMC Help Desk Software
Contractor Name(s) AZH Consulting Corp.
Contract Period 11/11/2023 – 11/10/2024
Contract Numbers OP39749