Bureau of Funeral Directing
Public Health Law section 3401 regulates all activities related to the business and practice of funeral directing for 1874 funeral firms; 4062 practitioners; 98 registered residents (individuals in training) and 490 funeral directing students including: licensure and registration of funeral directors, undertakers and embalmers, the inspection and registration of funeral firms, investigations of consumer/provider complaints related to practice of funeral directing, alleged fraud in pre-need, misappropriation of prepaid monies, and continuing education and training of practitioners.
Application to Request a Duplicate Licensure Document
Please use the following form to request a duplicate:
- Wall License Certificate (Funeral Director, Embalmer Undertaker)
- Pocket Card (Funeral Director, Embalmer or Undertaker)
- Firm Registration Certificate
- Student Pocket Card
- Duplicate Licensure Document Application (PDF, 13KB, 1pg.)
Complaints regarding Funeral Firms or Directors:
Should you want to register a complaint regarding a funeral firm or funeral director, complete and submit the form below to:
- New York State Department of Health
Bureau of Funeral Directing
Hedley Park Place
433 River Street, Suite 303
Troy, New York 12180-2299
- Funeral Firms or Directors Complaint Form (PDF, 64KB, 4pg.)
Please note that the Department can only take formal action if it finds sufficient basis that the funeral firm and/or funeral director has violated Public Health Law and/or its implementing regulations. If the complaint involves a dispute about fees, please be advised that the Department does not have jurisdiction over the fee amount that is charged, only the mandated disclosure of the fee.
