Personal Care Services Program

  • Provides services such as housekeeping, meal preparation, bathing, toileting, and grooming

Who is eligible?

This program is available through Medicaid, private payment, and some health insurers.

Who provides the services and how do I access them?

For Medicaid-eligible persons, local social services districts usually contract with home-care agencies that employ aides to provide Medicaid funded personal care services, and New York State oversees the local social services districts’ administration of the program.

For a person to receive services, his or her doctor must send a completed Physician´s Order to the local social services district, which then arranges a social and nursing assessment of the individual. A nurse assessor uses the results of the assessments, together with the physician’s order, to recommend an appropriate amount, frequency and duration of services.

The local social services office then notifies the individual of the services that will be provided. The need for services is reassessed approximately every six months.

Click here if you think you have an immediate need for Personal Care Services and would like more information on how to get your eligibility processed more quickly for these services.